Training

“You don’t have to be Neurodivergent to experience communication challenges, enhanced communication skills help everyone thrive.”

Often people are so fixated on what they can’t do they don’t realise what they can do. There are so many opportunities out there in the world and so many people fail to seize them, often through fear, lack of confidence, or “bad programming” (the things we learn as we grow up). I have helped many people to unlock their potential, set their goals higher than they ever thought possible AND then achieve them. It’s very rewarding work.

In particular, seeing the transformation of a client going from terrified to terrific. Hearing the feedback that they got their dream job because you helped them is music to my ears.

Watching people react differently (positively) to someone who was struggling to get recognition or even get people to listen to them makes me feel brilliant!

Have you ever wondered what it would be like to be in control of your own destiny? Would you like to be in control of your own life, career, & even your relationships?
Well you can do anything with great communication skills, and I can help you to get there.

Communication Training Courses for your Teams

Following courses are also available in Lite version & Lunch and Learn versions

 

Sam works with organisations wishing to attract and retain neurodivergent talent. Supporting them in enhancing their recruitment and onboarding processes, including job adverts, interviews, & inductions. Sam runs the The New Rules of Engagement (TM) training course to inform, combat conflict, alleviate difficult conversations and create an inclusive team culture. Sam helps businesses put together a list of offered reasonable adjustments/accommodations/adaptations they can offer to any new starters to help them achieve approx 15% increase in profits.

The Rules of Engagement TM

The Rules of Engagement TM, is an interactive course to transform the way teams communicate and perform effectively. Increasing productivity and innovation.

Are you experiencing any of the following issues:

  • Conflict
  • Difficult conversations
  • Disappointing feedback
  • Lack of self-awareness
  • Missing deadlines
  • Behaviour issues in the team
  • High attrition & high recruitment costs
  • Low ambition, no innovation and growth

Your team culture might need a helping hand to transform into a high performing team, who communicate effectively and are consistently loyal and productive.

In this keynote Sam walks you through the six “I”s: Integrity, Interviews, Interpretations, Inductions, Interactions, Inclusivity. Inspiring the audience to take action immediately to enhance the effectiveness of their teams.

Neurodiversity in Training Design

Reasonable adjustments: Designing for a neurodivergent attendee

  1. Gap Analysis & Objectives
  2. Differences in processing to consider, and Accessibility checker
  3. Adult Learning theory

Accommodations – Prior to delivery

  1. Pre-work and advance info
  2. Joining Instructions
  3. Research with client

Adaptations – Tips for confident delivery

  1. Facilitation techniques
  2. Handling a difficult audience
  3. Obtaining in-session feedback

Getting the message across to your diverse team

  1. Handling difficult Conversations & Conflict
  2. Feedback, Evaluations, Reviews & Promotions
  3. Communicating for group understanding (e.g. Team briefs & Change management)
  4. Giving and receiving instructions

Neurodiversity in the workplace

  1. Recruitment process (Job Advert, Selection, Interview, Onboarding, Induction, New Team Culture)
  2. Reasonable Adjustments (including Environmental and Chronological)
  3. Accommodations (What tools/equipment might they need?)
  4. Adaptations (How might you need to work differently with this individual?)

Sam also provides an interpreter service for adults & older teenage children with diagnosed or un-diagnosed Autism, ADHD and PDA (Pathological Demand Avoidance) & helps them, their friends, family & co-workers to communicate better. She shares a lot of techniques she employs as coping mechanisms for various behavioural problems & challenging situations.

Sam understands the different ways in which the brain processes information & makes sense of the world. She offers an informal pre-diagnosis consultation to help people find the words to self-advocate for a formal diagnosis.

She uses her broad knowledge when working with a variety of people from different backgrounds and is known for her communication and behaviours interpreter work with Neurodivergent adults and their friends, colleagues and families.

Sam is a very skilled communicator, I’ve attended several of her training sessions and by giving you the structure, support and tricks to feel confident, she certainly helps you Get Your Message Across! Sam recently interviewed me on video as part of her series ‘600 seconds with Sam’, she was very professional and put me at my ease – in fact I quite enjoyed the experience which was unexpected. Thank you Sam!

Kim Gilmour

Soft Skills Training

Soft Skills is a suite of characteristics that enhance a persons abilities by making them more effective in translating them to others.

Not everyone is born with the innate ability to communicate with others, to relate to them or to see how they can be most effective in a group of mixed talent. Soft Skills is a suite of characteristics that enhance a persons abilities by making them more effective in translating them to others.

Why is it important??

Soft skills is a sociological term relating to a person’s Emotional Intelligence Quotient (EQ); the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterise relationships with other people.
Soft skills complement hard skills (part of a person’s IQ), which are the occupational and often technical requirements of a job and many other activities.
A person’s soft skill EQ is an important part of their individual contribution to the success of an organisation; particularly those organisations dealing with customers face-to-face are generally more successful if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organisation. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications. It has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills.
The legal profession is one example where the ability to deal with people effectively and politely, more than their mere occupational skills, can determine the professional success of a lawyer. Increasingly, over the last two decades, it has been recognised that when IT Professionals acquire soft skills, better relationships are built between IT and the other business units within the enterprise, fostering alignment.

Behavioural Competencies

Also known as Interpersonal Skills, or People Skills, they include proficiencies such as communication skills, conflict resolution and negotiation, personal effectiveness, creative problem solving, strategic thinking, team building, influencing skills and selling skills, to name a few.
These are often found in expensive courses offered by large training organisations and held in classroom situations. Sam offers these learnings on a one to one basis as we all learn at different rates and have different points of reference.
The sessions are only two or three hours long and conducted mostly in the evenings or at weekends. They can be conducted remotely by phone, webinar, or Zoom/Skype if not in Shropshire. By conducting the training out of hours it can remain a private undertaking, and for smaller businesses that can ill-afford to have any absences it does not take anyone out of work. I believe it shows a commitment from the employee to use some of their own time for personal development whilst the company’s commitment to the employee is to pay for the education.

Soft Skills Training Courses

  • Improving Communication skills (See Presentation Coach page for a full list)
  • Asking difficult questions
  • Conflict resolutions – Tackling difficult people and difficult situations
  • Followership
  • Report Writing
  • Interview Practise
  • 20 ways to organise yourself
  • Procrastination solutions
  • Empowering your team
  • Leading by example
  • Connecting with remote workers
  • Improving time management/efficiency
  • Prioritising
  • Negotiation
  • Planning Effective Workshops
  • Problem Solving
  • Stakeholder management
  • Transformation planning
  • What’s your motivation?
  • Goal setting
  • Personal Development
  • How to say “No” and mean it
  • Are you getting the opportunities you want?

Sam is one of those rare individuals that who is both decisive and strategic. She never lets a good wait get in the way of positive action but at the same time doesn’t let the urgency of action get in the way of strategic and critical thought. She has clearly invested a great deal of time and effort in the development of her soft skills and she rightly deserves to be the poster-child for “working on yourself”. Not only does it make her more effective, it breeds inspiration within a community and encourages others to aspire too. I have no hesitation in recommending her for any endeavour

Rob Wood

Presentation Skills Training

Presentation skills play a crucial role in both personal and professional life. Let’s explore why they are essential in the workplace:

Effective Communication:

A good presentation is a powerful way to communicate ideas or messages. When you can deliver information clearly and persuasively, it enhances your ability to convey important points to colleagues, clients, or stakeholders. Effective communication is vital for collaboration, teamwork, and successful project execution.

Employers value individuals with strong presentation skills. As a result, you increase your chances of career advancement and professional success

Professional Branding

Becoming a skillful presenter raises your profile and enhances your personal brand. When you consistently deliver engaging presentations, others perceive you as competent and knowledgeable. This positive perception contributes to career growth and opportunities.

Influence and Persuasion

Presentation skills allow you to influence and persuade your audience. Whether you’re pitching a new idea, proposing a solution, or sharing project updates, your ability to captivate listeners and convey your message convincingly is critical

Confidence Building

Mastering presentation skills boosts self-confidence. When you can confidently address a room full of people, it spills over into other aspects of your work. Confidence helps you handle challenging situations, lead meetings, and interact with colleagues more effectively.

In summary, honing presentation skills isn’t just about delivering slides—it’s about creating impact, fostering connections, and contributing to your overall effectiveness in the workplace.

Presentation Skills topics

  • Interpersonal/Team communications
  • Presenting oneself to the world
  • The power of storytelling
  • Using Powerpoint to knock their socks off!
  • Perfect Presentations – Preparation & Delivery
  • Selling from stage (without selling your soul)
  • How to inspire your team – (leading not managing)
  • Using Digital marketing to enhance your business and attract more customers
  • Nailing your 60 second pitch for networking meetings
  • Presenting live online e.g. Facebook
  • Presenting on video e.g. YouTube
  • Presenting on a podcast or radio
  • The Essential Facilitator – effective workshops
  • Presenting a solution to different types of audiences

  • Presenting data to senior level/stakeholders
  • The Art of Delegation
  • Scriptwriting
  • Crafting and applying for TEDx Talks
  • How to MC at a TEDx event

Speaking on Video/Online Training

Video, Zoom, Teams, YouTube and Facebook Live

Get your message across on video and audio and shake off those fears for good

Does this sound like you?

Do you need to present online using Zoom, Teams, Webex or something else?
Do you want to record interviews or podcasts using Zoom or Facebook Live?
Do you need to speak on video to further your business?
Do you quake at the thought of recording yourself?
Do you find that you are super-critical of yourself and therefore can’t seem to get the results you want?
Are you struggling to use the tools and equipment you have?
Do you need help with preparation of a video or showreel?
Do you want to do “off the cuff” videos that look effortless?
Do you want to use Facebook Live?
Do you want to use YouTube?
Do you want to use Vimeo?
Do you want to edit your own videos?

Said yes to one or more?

If you have answered “yes” to any of these or you just want to increase your knowledge – then please do get in touch as I’ll be able to help.

 
Sam’s helping several people to get their message across on video and audio and shake off those fears for good. Sam presents at networking groups around the UK. Demonstrating how you can use your own equipment to video yourself for your business, how to build a marketing campaign and how to do more advanced editing. Sometimes is as simple as getting someone ready for a Facebook live.

Speaking online topics

  • Presenting oneself to the world
  • The power of storytelling
  • Using Powerpoint to knock their socks off!
  • Perfect Presentations – Preparation & Delivery
  • Selling from stage (without selling your soul)
  • Presenting on video e.g. YouTube
  • Presenting on a podcast or radio
  • The Essential Facilitator – effective workshops
  • Presenting a solution to different types of audiences

 

  • How to inspire your team – (leading not managing)
  • Using Digital marketing to enhance your business and attract more customers
  • Nailing your 60 second pitch for networking meetings
  • Presenting live online e.g. Facebook 
  • Presenting data to senior level/stakeholders
  • The Art of Delegation
  • Scriptwriting
  • Crafting and applying for TEDx Talks
  • How to MC at a TEDx event