Training

“You don’t have to be Neurodivergent to experience communication challenges, enhanced communication skills help everyone thrive.”

I deliver talks and training focused on communication, confidence, and how people experience work differently.

The image is a close-up portrait of a woman with fair skin and red hair styled in a vintage-inspired updo. She is wearing distinctive cat-eye glasses with a red and glittery frame. She has a gentle smile and is wearing subtle makeup with a natural lip colour. She is also wearing small, elegant drop earrings. The background is a dark, textured grey, which contrasts softly with her hair and glasses, drawing focus to her face. She is dressed in a black top with a scalloped neckline. The overall mood is warm and approachable.

Often people are so fixated on what they can’t do they don’t realise what they can do. There are so many opportunities out there in the world and so many people fail to seize them, often through fear, lack of confidence, or “bad programming” (the things we learn as we grow up). I have helped many people to unlock their potential, set their goals higher than they ever thought possible AND then achieve them. It’s very rewarding work.
In particular, seeing the transformation of a client going from terrified to terrific. Hearing the feedback that they got their dream job because you helped them is music to my ears.
Watching people react differently (positively) to someone who was struggling to get recognition or even get people to listen to them makes me feel brilliant!
Have you ever wondered what it would be like to be in control of your own destiny? Would you like to be in control of your own life, career, & even your relationships?

Well you can do anything with great communication skills, and I can help you to get there.

Find out more about Sam and her background here

Communication Training Courses for your Teams

Following courses are also available in Lite version & Lunch and Learn versions

 

Sam works with organisations wishing to attract and retain neurodivergent talent. Supporting them in enhancing their recruitment and onboarding processes, including job adverts, interviews, & inductions. Sam runs the The New Rules of Engagement (TM) training course to inform, combat conflict, alleviate difficult conversations and create an inclusive team culture. Sam helps businesses put together a list of offered reasonable adjustments/accommodations/adaptations they can offer to any new starters to help them achieve approx 15% increase in profits.

The image is a circular infographic titled "Rules of Engagement," surrounded by a blue ring with the words Integrity, Interviews, Interpretations, Inductions, Interactions, and Inclusivity spaced evenly around it.  Inside the circle, there are six light blue boxes arranged in a circular flow with arrows pointing clockwise between them:  Self Awareness Education & Information Empathy & Sympathy Team Culture Communication Styles Accommodations & Adaptations At the center of the circle is a dark blue circle labeled "Rules of Engagement."  In the top right corner, the logo and text "Get Your Message Across" appear, featuring a circular dot pattern in shades of blue.  The image is a circular infographic titled "Rules of Engagement," surrounded by a blue ring with the words Integrity, Interviews, Interpretations, Inductions, Interactions, and Inclusivity evenly spaced around it.  Inside the circle, six light blue boxes are arranged in a circular flow with arrows pointing clockwise between them:  Self Awareness Education & Information Empathy & Sympathy Team Culture Communication Styles Accommodations & Adaptations At the centre of the circle is a dark blue circle labelled "Rules of Engagement."  In the top right corner, the logo and text "Get Your Message Across" appear, featuring a circular dot pattern in shades of blue.  The infographic visually represents a continuous process or cycle emphasising key elements that contribute to effective engagement and communication.

The Rules of Engagement TM

The Rules of Engagement TM, is an interactive course to transform the way teams communicate and perform effectively. Increasing productivity and innovation.

Are you experiencing any of the following issues:

  • Conflict
  • Difficult conversations
  • Disappointing feedback
  • Lack of self-awareness
  • Missing deadlines
  • Behaviour issues in the team
  • High attrition & high recruitment costs
  • Low ambition, no innovation and growth

Your team culture might need a helping hand to transform into a high performing team, who communicate effectively and are consistently loyal and productive.

In this keynote Sam walks you through the six “I”s: Integrity, Interviews, Interpretations, Inductions, Interactions, Inclusivity. Inspiring the audience to take action immediately to enhance the effectiveness of their teams.

The image shows a diverse group of five young professionals gathered around a laptop in a modern office setting. They are all smiling and engaged, looking at the laptop screen. The group includes two men and three women of different ethnicities. One man, dressed in a light brown blazer, is seated and holding a pencil, while the others stand or lean in close. The background features a corkboard with several sticky notes, suggesting a collaborative and creative work environment. The overall mood is positive, focused, and collaborative.

Neurodiversity in Training Design

Reasonable adjustments: Designing for a neurodivergent attendee

  1. Gap Analysis & Objectives
  2. Differences in processing to consider, and Accessibility checker
  3. Adult Learning theory

Accommodations – Prior to delivery

  1. Pre-work and advance info
  2. Joining Instructions
  3. Research with client

Adaptations – Tips for confident delivery

  1. Facilitation techniques
  2. Handling a difficult audience
  3. Obtaining in-session feedback
The image shows two professional women engaged in a heated discussion or argument in a modern office setting. Both women are standing on opposite sides of a conference table. The woman on the left, wearing a brown blazer and navy trousers, is pointing her finger aggressively towards the other woman. The woman on the right, dressed in a beige suit, is leaning forward with her hand raised, appearing to respond passionately. The table between them has a laptop, notebooks, papers, pens, and glasses of water. The background features office chairs, a whiteboard, and a plant, creating a formal business environment. The overall mood conveys tension and confrontation.

Getting the message across to your diverse team

  1. Handling difficult Conversations & Conflict
  2. Feedback, Evaluations, Reviews & Promotions
  3. Communicating for group understanding (e.g. Team briefs & Change management)
  4. Giving and receiving instructions
The image shows two women engaged in a conversation in a modern office setting. One woman, with curly hair and wearing a blue patterned blouse and a light brown cardigan, is sitting behind a desk with a laptop open in front of her. She is smiling warmly and listening attentively. The other woman, with long dark hair and wearing a light plaid shirt, is seated opposite her, gesturing with her hands as she speaks. The background features glass walls and office furniture, creating a professional and open atmosphere. The overall mood is friendly, attentive, and collaborative.

Neurodiversity in the workplace

  1. Recruitment process (Job Advert, Selection, Interview, Onboarding, Induction, New Team Culture)
  2. Reasonable Adjustments (including Environmental and Chronological)
  3. Accommodations (What tools/equipment might they need?)
  4. Adaptations (How might you need to work differently with this individual?)

Sam also provides an interpreter service for adults & older teenage children with diagnosed or un-diagnosed Autism, ADHD and PDA (Pathological Demand Avoidance) & helps them, their friends, family & co-workers to communicate better. She shares a lot of techniques she employs as coping mechanisms for various behavioural problems & challenging situations.

Sam understands the different ways in which the brain processes information & makes sense of the world. She offers an informal pre-diagnosis consultation to help people find the words to self-advocate for a formal diagnosis.

She uses her broad knowledge when working with a variety of people from different backgrounds and is known for her communication and behaviours interpreter work with Neurodivergent adults and their friends, colleagues and families.

Sam is a very skilled communicator, I’ve attended several of her training sessions and by giving you the structure, support and tricks to feel confident, she certainly helps you Get Your Message Across! Sam recently interviewed me on video as part of her series ‘600 seconds with Sam’, she was very professional and put me at my ease – in fact I quite enjoyed the experience which was unexpected. Thank you Sam!

Kim Gilmour

Soft Skills Training

Soft Skills is a suite of characteristics that enhance a persons abilities by making them more effective in translating them to others.

Not everyone is born with the innate ability to communicate with others, to relate to them or to see how they can be most effective in a group of mixed talent. Soft Skills is a suite of characteristics that enhance a persons abilities by making them more effective in translating them to others.

The image shows a young man with curly light brown hair wearing a dark grey t-shirt with a graphic design that reads "Radio Boise." He has large black headphones resting around his neck and is focused intently on his laptop. The background is blurred greenery, suggesting he is outdoors or near a window with a view of trees. The overall mood is one of concentration and engagement.

Why is it important??

Soft skills is a sociological term relating to a person’s Emotional Intelligence Quotient (EQ); the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterise relationships with other people.
Soft skills complement hard skills (part of a person’s IQ), which are the occupational and often technical requirements of a job and many other activities.
A person’s soft skill EQ is an important part of their individual contribution to the success of an organisation; particularly those organisations dealing with customers face-to-face are generally more successful if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organisation. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications. It has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills.
The legal profession is one example where the ability to deal with people effectively and politely, more than their mere occupational skills, can determine the professional success of a lawyer. Increasingly, over the last two decades, it has been recognised that when IT Professionals acquire soft skills, better relationships are built between IT and the other business units within the enterprise, fostering alignment.

Behavioural Competencies

Also known as Interpersonal Skills, or People Skills, they include proficiencies such as communication skills, conflict resolution and negotiation, personal effectiveness, creative problem solving, strategic thinking, team building, influencing skills and selling skills, to name a few.
These are often found in expensive courses offered by large training organisations and held in classroom situations. Sam offers these learnings on a one to one basis as we all learn at different rates and have different points of reference.
The sessions are only two or three hours long and conducted mostly in the evenings or at weekends. They can be conducted remotely by phone, webinar, or Zoom/Skype if not in Shropshire. By conducting the training out of hours it can remain a private undertaking, and for smaller businesses that can ill-afford to have any absences it does not take anyone out of work. I believe it shows a commitment from the employee to use some of their own time for personal development whilst the company’s commitment to the employee is to pay for the education.

The image shows a woman with short light brown hair and glasses sitting in a wheelchair at a desk in a modern office. She is wearing a light beige blouse and a grey blazer. The woman is talking on a smartphone held to her ear with her left hand while typing on a laptop with her right hand. On the desk in front of her are a white coffee cup, a notebook, and a pen. The background features a brick wall and office furniture, including a chair and desk. The atmosphere is professional and focused.

Soft Skills Training Courses

  • Improving Communication skills 
  • Asking difficult questions
  • Conflict resolutions – Tackling difficult people and difficult situations
  • Followership
  • Report Writing
  • Interview Practise
  • 20 ways to organise yourself
  • Procrastination solutions
  • Empowering your team
  • Leading by example
  • Connecting with remote workers
  • Improving time management/efficiency
  • Prioritising
  • Negotiation
  • Planning Effective Workshops
  • Problem Solving
  • Stakeholder management
  • Transformation planning
  • What’s your motivation?
  • Goal setting
  • Personal Development
  • How to say “No” and mean it
  • Are you getting the opportunities you want?

Sam is one of those rare individuals that who is both decisive and strategic. She never lets a good wait get in the way of positive action but at the same time doesn’t let the urgency of action get in the way of strategic and critical thought. She has clearly invested a great deal of time and effort in the development of her soft skills and she rightly deserves to be the poster-child for “working on yourself”. Not only does it make her more effective, it breeds inspiration within a community and encourages others to aspire too. I have no hesitation in recommending her for any endeavour

Rob Wood

Presentation Skills Training

Presentation skills play a crucial role in both personal and professional life. Let’s explore why they are essential in the workplace:

The image shows a woman with long brown hair and glasses standing in a classroom or lecture room. She is wearing a black outfit and is speaking or presenting, with her hands raised and gesturing expressively. Behind her is a large whiteboard or projection screen, and to her left is a wooden lectern with some equipment on it. The room has purple walls and carpet, with a few chairs and a recycling bin visible. The atmosphere suggests an educational or professional presentation setting.

Effective Communication:

A good presentation is a powerful way to communicate ideas or messages. When you can deliver information clearly and persuasively, it enhances your ability to convey important points to colleagues, clients, or stakeholders. Effective communication is vital for collaboration, teamwork, and successful project execution.

Employers value individuals with strong presentation skills. As a result, you increase your chances of career advancement and professional success

Professional Branding

Becoming a skillful presenter raises your profile and enhances your personal brand. When you consistently deliver engaging presentations, others perceive you as competent and knowledgeable. This positive perception contributes to career growth and opportunities.

Influence and Persuasion

Presentation skills allow you to influence and persuade your audience. Whether you’re pitching a new idea, proposing a solution, or sharing project updates, your ability to captivate listeners and convey your message convincingly is critical

Confidence Building

Mastering presentation skills boosts self-confidence. When you can confidently address a room full of people, it spills over into other aspects of your work. Confidence helps you handle challenging situations, lead meetings, and interact with colleagues more effectively.
The image is a black and white photograph showing a large audience seated in a spacious auditorium. The seats are arranged in rows, filled with people facing a stage at the front. On the stage, there are several individuals, possibly speakers or performers, with a backdrop featuring soft lighting. The auditorium has a modern design with a balcony section visible in the upper left. The overall atmosphere suggests a formal event such as a conference, lecture, or performance.

In summary, honing presentation skills isn’t just about delivering slides—it’s about creating impact, fostering connections, and contributing to your overall effectiveness in the workplace.

Presentation Skills topics

  • Interpersonal/Team communications
  • Presenting oneself to the world
  • The power of storytelling
  • Using Powerpoint to knock their socks off!
  • Perfect Presentations – Preparation & Delivery
  • Selling from stage (without selling your soul)
  • How to inspire your team – (leading not managing)
  • Using Digital marketing to enhance your business and attract more customers
  • Nailing your 60 second pitch for networking meetings
  • Presenting live online e.g. Facebook
  • Presenting on video e.g. YouTube
  • Presenting on a podcast or radio
  • The Essential Facilitator – effective workshops
  • Presenting a solution to different types of audiences

  • Presenting data to senior level/stakeholders
  • The Art of Delegation
  • Scriptwriting
  • Crafting and applying for TEDx Talks
  • How to MC at a TEDx event

Speaking on Video/Online Training

Video, Zoom, Teams, YouTube and Facebook Live

Get your message across on video and audio and shake off those fears for good

The image is a collage of 48 individual photos arranged in a grid, featuring a woman with red hair tied up in a bun and wearing glasses and a turquoise top. Each photo captures her making a different facial expression or gesture, ranging from surprise, laughter, and excitement to confusion, contemplation, and frustration. The background is a neutral grey, keeping the focus on her expressive face and hands. The variety of expressions showcases a wide emotional range and animated communication style.

Does this sound like you?

Do you need to present online using Zoom, Teams, Webex or something else?
Do you want to record interviews or podcasts using Zoom or Facebook Live?
Do you need to speak on video to further your business?
Do you quake at the thought of recording yourself?
Do you find that you are super-critical of yourself and therefore can’t seem to get the results you want?
Are you struggling to use the tools and equipment you have?
Do you need help with preparation of a video or showreel?
Do you want to do “off the cuff” videos that look effortless?
Do you want to use Facebook Live?
Do you want to use YouTube?
Do you want to use Vimeo?
Do you want to edit your own videos?

Said yes to one or more?

If you have answered “yes” to any of these or you just want to increase your knowledge – then please do get in touch as I’ll be able to help.

 
Sam’s helping several people to get their message across on video and audio and shake off those fears for good. Sam presents at networking groups around the UK. Demonstrating how you can use your own equipment to video yourself for your business, how to build a marketing campaign and how to do more advanced editing. Sometimes is as simple as getting someone ready for a Facebook live.

The image shows a woman with long red hair and glasses smiling warmly. She is wearing a black top and a light grey scarf with a black leopard print pattern. Her arms are raised with her hands open and fingers spread wide, as if she is enthusiastically explaining something or expressing excitement. The background is plain and light-coloured, keeping the focus on her expressive pose and friendly demeanor.

Speaking online topics

  • Presenting oneself to the world
  • The power of storytelling
  • Using Powerpoint to knock their socks off!
  • Perfect Presentations – Preparation & Delivery
  • Selling from stage (without selling your soul)
  • Presenting on video e.g. YouTube
  • Presenting on a podcast or radio
  • The Essential Facilitator – effective workshops
  • Presenting a solution to different types of audiences

 

  • How to inspire your team – (leading not managing)
  • Using Digital marketing to enhance your business and attract more customers
  • Nailing your 60 second pitch for networking meetings
  • Presenting live online e.g. Facebook 
  • Presenting data to senior level/stakeholders
  • The Art of Delegation
  • Scriptwriting
  • Crafting and applying for TEDx Talks
  • How to MC at a TEDx event