Terms and Conditions and Privacy Policy

Terms and Conditions of Use

Your use of the get-your-message-across.com website (“the website”), is subject to the following Terms and Conditions. These Terms and Conditions are a binding agreement between you and Sam Warner (“Sam Warner”). Sam Warner may modify these Terms and Conditions at any time without prior notice. Your access to and use of this website constitute your acceptance of these Terms and Conditions.

By visiting the website, you acknowledge and agree that:

1.All content on the website is owned by Sam Warner and is intended for your personal use only. The content on this website, including all text, graphics, video, audio, software code or logos, is not intended for distribution and must not be altered, modified, reproduced, distributed or commercially exploited.
2.Sam Warner reserves the right to add, remove or amend content on the website without notice.
3.Whilst Sam Warner has made every effort to ensure the accuracy of the information on the website, the information and content on the website is subject to change without notice. We provide no representation or warranty that the content on the website is accurate, complete or up to date. Sam Warner will not be held liable for any errors in the content or material displayed on this website, for any actions you take in reliance on them or for any loss or damage that may arise directly or indirectly from the content.
4.Content on the website is for general information purposes only and is current at the time of first publication. You are responsible for determining the validity, quality and relevance of any information, material or service before acting or relying on it to ensure that it meets your particular requirements.
5.The website may feature third party advertising or content. Sam Warner does not control the content or accuracy of information on such websites. Sam Warner does not in any way represent that the advertiser and their products or services are endorsed or recommended by Sam Warner. Links are provided for your reference only and Sam Warner excludes all liability and responsibility for the content or operation of these third party websites.
6.To sign up to the newsletter service, you must provide your name and email address, and you may unsubscribe at any time by email to sam@get-your-message-cross.com .
7.If utilising a Sam Warner subscription service, user names and passwords shall be issued for personal use only.
8.All personal information you enter on this website is held within our Customer Relationship Management / Electronic Direct Marketing (“CRM/EDM”) system for the purposes of sending newsletters.
9.By registering your details with us you warrant that you are 18 or older and that you are registering yourself or are authorised to register on behalf of the person whose details you are entering. We reserve the right to terminate your access to the newsletter without notice, for any reason, if you have breached these Terms & Conditions.
10.Sam Warner will never sell your personal information to third parties. For further information, please refer to our Privacy Policy.

Terms and Conditions of Sale – hardcopy books

a)Your purchase of any books in hardcopy form, from the website is subject to these Terms and Conditions of Sale. If you do not accept these Terms, you must refrain from making a purchase from this website.
b)Books (“the product”) as described on the website is the intellectual property of Sam Warner and is protected by the applicable intellectual property laws. Sam Warner retains all intellectual property rights to the product.
c)The product will be available for you to make an offer to Sam Warner via the website to purchase at the price specified on the website. Where Sam Warner accepts your offer, Sam Warner will sell the product to you in accordance with these Terms and Conditions.
d)You and Sam Warner may enter into a contract for the sale and supply of the product, by you:

a.placing an electronic order via the website;

b.confirming the order details in accordance with the procedure on the website;

c.making payment in full via the website;

d.Sam Warner receives in its account, full payment from you for the product; and

e.all payments must be made in full prior to delivery of the product.

e)To enter a contract for the sale of the product with Sam Warner you will be required to provide your name and postal address.

f)All prices are in GBP (Sterling) and include VAT where applicable and postage charges within UK. Prices are subject to change.

g)Sam Warner will endeavour to post your order to you within two (2) business days from the date you placed your order. Orders will be delivered by Royal Mail and are subject to Royal Mail estimated delivery times.

h)The website employs PayPal secure payment gateway to secure our payment systems. Sam Warner is not responsible for the operation of the PayPal system.

i)To the extent permitted by law, Sam Warner will not be responsible for any damages or consequential losses (direct or indirect) suffered by a user where a PayPal account is fraudulently used or is used in an unauthorised manner.

j)If the product ordered by you arrives damaged you may have:

a.rights under the Refund Policy; or

b.legal rights and remedies in UK under the Competition and Consumer Act 2010.

k)Please choose carefully as Sam Warner will not provide you with a refund simply because you have changed your mind, or the product was not what you expected.

Terms and Conditions of Sale – Kindle e-books or Physical Books via Amazon.co.uk

www.Amazon.co.uk and not Sam Warner manage the sale, payment and delivery of any Kindle e-book or physical book via Amazon.co.uk.

All prices are in the currency as specified on Amazon.co.uk. Prices are subject to change.

GDPR DATA PROCESSING

If any service requires the use of personal data about any individuals based in the EU/UK, then we have to contract properly for GDPR.

You will be provided with a Data Processing Agreement to sign along with your contract.

Sam Warner will only act on and process your data in accordance with documented instruction using a signed Data Processing Agreement, unless required by law to act without such Instruction.

The Instruction at the time of entering into this DPA is that Sam Warner may only process your data for the purpose of delivering our services. You are responsible for ensuring that all individuals who provide instructions are authorised to do so.

Sam Warner will inform you of any instruction that deems to be in violation of GDPR and will not execute the instructions until they have been confirmed or modified.

When your data is processed by Sam Warner both parties acknowledge and agree that:
Sam Warner is both a Data Processor of Customer Data under the GDPR and a Data Controller.
You are a Data Controller of your data under GDPR and a Data Processor of any third party information you may give to us.
Sam Warner is a registered Data Controller with the Information Commissioner’s Office. Registration number can be given on request, please email sam@get-your-message-across.com should you wish to see a copy of my ICO registration certificate.

Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website [www.get-your-message-across.com] and served by Get Your Message Across and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Data we may collect

PERSONAL DATA

We may collect information from you through this website including but not limited to:

Information that you provide by filling in forms on our website (www.get-your-message-across.com). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services or information.
The personal information may include:
(1) the user’s contact information
(2) the user’s name
(3) the name of the user’s business
(4) the user’s job title or role
(5) the metadata associated with the communication
(6) and information contained in communications between the user and Sam Warner

If you contact us we may keep a record of all correspondence
Information you provide when completing any questionnaires on our website (www.get-your-message-across.com)
Other information you may send us via the website
If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.
so that we can reply to complaints
to fulfill our client contracts
to meet our legal obligations.

We try to make sure the information we hold is accurate and up to date and is kept no longer than we need to have it.

NONE PERSONAL DATA

We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

We will collect your Data automatically via cookies, in line with the cookie settings on your browser.

The source of the usage data is Google Analytics. You can find Google’s privacy policy here

Why we may collect it & what we do with it

We require this information to understand your needs and provide you with a better experience.
To provide any information requested by you
To promote our services, including sending offers and updates
To manage and administer our relationship with you and our clients
To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data:

Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
Legal obligation: the processing is necessary to comply with the law (not including contractual obligations).
Vital interests: the processing is necessary to protect someone’s life.
Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.a:

We will only use your personal data when legally permitted as set out below:

Improvement of our Products / Services – We may use your Data if we deem it necessary to do so for our legitimate interests (and your interests and fundamental rights do not override those interests). Ultimately this is to provide you with the best possible service and experience when using our Website. If you are not satisfied with this, you have the right to object in certain circumstances.
Internal & Legal Record Keeping – When you register with us and set up an account and enter in to an agreement to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Marketing – For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or through your request to receive information / resources. We are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, filling in your contact details and checking a tick box that we’ll provide. You will always have the ability to unsubscribe at any time. Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
Communication, Requests for Information – When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
Where we need to comply with a legal or regulatory obligation not covered by Internal & Legal Record Keeping processes.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your data for the purpose for which it was provided. If your data needs to be processed for any other purpose, we will notify you of the legal grounds for processing.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information in order to track trends and analyse use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

Legal purpose of the processing of personal data

We may process any of your personal information identified in this privacy policy where necessary for the establishment, exercise or defence of legal claims, both in court proceedings and in an administrative or out-of-court procedure. The legal basis for this processing is the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may also process any of your personal information identified in this privacy policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, fulfilment of tax obligations, or obtaining professional advice. The legal basis for this processing is the proper protection of our business against risks.

How we use and share data
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We may need to share limited personal information with certain trusted third parties in accordance with contractual arrangements in place with them. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

Our accountant and auditors
the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us
Suppliers to whom we outsource certain services (e.g. domain purchases. Mandatory information which needs to be supplied to the registrar)
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

Transfers outside of the European Economic area

We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

Your rights
You have the following rights in relation to your Data:

Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To ensure that we are protecting your information, as a security measure, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). We may also contact you to ask you for further information in relation to your request.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: http://www.get-your-message-across.com
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to impart free information and occasionally inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Used Model Trains For Sale.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Data Protection Act 1998

Privacy and Electronic Communications Regulations

Twitter Privacy Policy

Facebook Privacy Policy

Google Privacy Policy

Linkedin Privacy Policy

Mailchimp Privacy Policy

Web Design Wales

Website Privacy Policy Template

Template v.2.0 April 2013 Edited & customised in June 2016 by:

Get Your Message Across, 3 Robins Drive, Madeley, Telford, Shropshire, TF7 5TQ, UK.